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40% OFF EVERYTHING + EXTRA 10% OFF! USE CODE: SALE  |  SHOP NOW
 

40% OFF EVERYTHING + EXTRA 10% OFF! USE CODE: SALE | SHOP NOW

  1. Urbanara TERRA
  2. RUGS
    RUGS
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    RUGS
    1. Wool Rugs
    2. Jute Rugs
    3. Cotton Rugs
    4. Round Rugs
    5. PET Rugs
    6. Undyed Wool Rugs
    RUNNERS
    1. Wool Runners
    2. Cotton Runners
    DOOR MATS
    1. All Door Mats

    Rug Guide

    Wool Rugs

  3. BED
    BED
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    BED LINEN
    1. Linen Bedding
    2. Cotton Bedding
    3. Percale Bedding
    4. Flannelette Bedding
    SHEETS
    1. Fitted Sheets

    Cotton Bedding

    Blankets

  4. BLANKETS
    BLANKETS
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    Alpaca Blankets
    Cashmere Blankets
    Cotton Blankets
    Wool Blankets
  5. LIVING & DINING
    LIVING & DINING
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    BLANKETS & THROWS
    1. Wool Blankets
    2. Alpaca Blankets
    3. Cashmere Blankets
    4. Cotton Blankets
    FURNITURE
    1. Chairs
    2. Baskets & Storage
    LIVING ACCESSORIES
    1. Cushion Covers
    2. Cushion Inserts
    3. Travel Set
    4. Door Mats
    DINING ACCESSORIES
    1. Table Linen
    ESSENTIALS
  6. BATH
    BATH
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    TOWELS
    1. Cotton Towels
    2. Hammam Towels
    3. Linen Towels
    4. Beach Towels
    BASKETS & CHESTS
    1. Laundry Baskets
    BATHROOM ACCESSORIES
    1. Bath Mats

    Bath Mats

    Cotton Towels

  7. ESSENTIALS
  8. SALE
  9. JOURNAL
    JOURNAL
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    World Sleep Day Tina of @tinasosna on Untreated Materials
    International Women's Day
    Antonia of @craftifair on Organic Cotton
    Melanie of @melanie.licht on Fast Growing Materials
    Josie of @dosieloves on Recycled PET
  10. My Account
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Delivery & Returns

Ordering within USA

We provide FREE domestic ground shipping. This includes all 48 of the contiguous United States, as well as military bases/APO/DPO/FPO.

For estimated delivery times, refer to the shipping status on each product’s listing. Once an order is packed and dispatched, it takes approximately 5 to 8 business days to arrive.

Track your order

All orders are safely sent with FedEx.
A unique tracking number and website link for FedEx will be sent to you via email by our customer service team so you can check your order’s progress and delivery status.

Returns

If for any reason you’re not 100% happy with your order, you can return it within 100 days of receipt – it’s our Love at First Touch Guarantee. This also applies to discounted or sale articles.

Orders purchased from the United States of America store and shipped to a United States of America address can be returned free of charge.

Follow these steps to return an order:

  1. Complete the Returns Form sent with your order. Be sure to specify which products you are returning and the reason for returning. Keep the invoice for your records.
  2. Pack the product(s) back in their original packaging and reseal them in the order box, along with the Returns Form.
  3. When the return has been received and processed at our logistics centre, we'll be in touch again to confirm that your refund has been processed. The refund can take up to 14 working days to appear in your account, and will be refunded to the same payment method used for your purchase. If you have any further queries in the meantime, please don't hesitate to ask.

We accept returns on all unused items in their original condition and packaging, and which are returned within 100 days of receipt. Unfortunately, it is not possible to return gift vouchers.


Faulty items

The quality of our materials and products is of the utmost importance to us. In the rare case that your item is faulty, simply contact our contact service team and let them know. You can then follow the returns procedure within 30 days of receiving your order, and we'll process your refund as quickly as possible.

Please take the time to let us know exactly what was wrong so we can make sure it doesn't happen again.  

If you notice the fault after the 30-day return period, just give us a call to find a solution with one of our customer service team members.

Contact

If you need help or have any other questions about our returns process, we're just an email away:

Email: contact@URBANARA.com



  • Free shipping

  • 30 DAY RETURNS

  • PERSONAL ADVICE

  1. CUSTOMER SERVICE
    1. Contact us
    2. Shipping & Returns
    3. Quality Certifications
    4. Terms & Conditions
    5. Privacy Policy
    6. Cookie Settings
  2. OUR BESTSELLERS
    1. Wool Rugs
    2. Natural Rugs
    3. Blankets & Throws
    4. Cotton Towels
    5. Bath Mats
  3. OUR STORY
    1. About us
    2. Journal
    DISCOUNTS
    1. Student Discount
    2. Essential Workers Discount
Contact
  1. contact@urbanara.com
  2. Lumaland Inc.
    1360 E Laketon Ave.
    49442 Muskegon MI 
    USA

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